At Picnic's warehouse systems domain, the general fulfillment goal stack is ordered: safety (non-negotiable), quality (e.g., not crushing an avocado under a six-pack of water by picking in the wrong order), productivity/efficiency (thin margins on low-cost grocery items make efficiency essential), and innovation (continuous improvement, with ideas welcomed from developers, business owners, and founders alike, not just leadership).
The ordering functions as a tie-breaker: lower tiers are not sacrificed to gain higher ones, but a team stuck defending only the first two tiers has stopped improving. Related to Three Buckets of Product Work: New, Existing, Protect Value (new/existing/protect-value) as a way of categorizing where effort goes, though this hierarchy is specifically about what must never regress versus what teams should keep pushing on.
Из тем: Transformation in Practice