A periodic team exercise, originated by podcast guest Roshi Proven and cited by John Cutler: ask "if we were to write a Black Mirror episode about using our product, what would the plot be?" The exercise surfaces dystopian or unintended misuse cases of a product before they happen in the real world, by giving the team explicit narrative permission to imagine the worst.
Structurally the same inversion technique as TRIZ (Worst-Case Design Exercise), but pointed at the product rather than the internal operating environment.
Из тем: The Product Operating Model