Lore

Present Forward: A Five-Phase Process for Problem-Focused Strategy

"Present Forward" (also called "small-s strategy") is Chandra Janakiraman's operator's playbook for building a problem-focused product strategy with a roughly two-year horizon, run end-to-end in 8-12 weeks. It is the shorter, more frequent counterpart to "Future Backward" (Big S), a longer aspirational process for 5-10 year visions.

The premise motivating the whole playbook: Janakiraman rejects the idea of an innate "strategy gene" — "it was almost as if there was a strategy Gene you needed to be born with to be good at it" — and treats strategy as a learnable, repeatable procedure, provided the team follows the steps and inputs faithfully: "the output is determined by the quality of your input."

The five phases:

  1. Preparation (~4 weeks) — a Strategy Working Group (Cross-Functional Strategy Co-Creation Team) gathers six inputs in parallel: behavioral-data meta-analysis, UXR meta-analysis, leadership interviews (see Exec Strategy Interview Diagnostic), competitive stack analysis, adjacent-roadmap review, and direct user observation for empathy-building.
  2. Strategy Sprint (~1 week) — the working group converts the Preparation inputs into a small number of strategic pillars. Day 2 is the pivotal step; see Strategy Sprint Day 2: Problem Clustering, Reframing, and Pillar Ranking. The sprint also produces a "winning aspiration" via the Newspaper Headline Exercise for a Winning Aspiration.
  3. Design Sprint (~1 week) — chosen pillars are translated into "how might we" statements and explored through mocks. The goal is explicitly not to decide what to build, but to generate illustrative concepts that make the pillars tangible for stakeholders — the output is meant to be persuasive, not committal.
  4. Document Writing (~1-2 weeks) — the PM writes the strategy document alone, roughly 3-4 pages, following a set structure. The document is deliberately kept separate from the roadmap (see Mistaking a Roadmap for a Strategy) — it captures pillars, non-focus areas, and the why per Good Strategy's Three Components: Pillars, Non-Focus, and Why, not a prioritized feature list.
  5. Rollout (~2-3 weeks) — the strategy is socialized via the Strategy Rollout Socialization Ladder rather than announced in one meeting.

The structural bet: alignment is a byproduct of how the strategy is built (cross-functional co-creation, staged socialization) rather than something bolted on afterward with a persuasive deck.

Preparation Phase: Six Research Streams

The ~4-week Preparation phase is staffed by splitting six parallel research streams across the Strategy Working Group (Cross-Functional Strategy Co-Creation Team), one per member, each due on a roughly four-week deadline: behavioral-data meta-analysis, UXR insight meta-analysis, leadership interviews, competitive-stack analysis, adjacent-roadmap review, and direct user observation for empathy. Results roll up into one shared "comprehensive preparation readout" deck that grounds the subsequent Strategy Sprint. See Mistaking a Roadmap for a Strategy for what Chandra deliberately keeps out of this phase (resourcing, roadmap content) so the working group stays focused on problem framing rather than allocation.

Strategy Sprint (Day 1-2)

The core decision-making phase is a 3-5 day Strategy Sprint, described as the heart of the process. Day 1 is a shared-context 'share-out' where the working group aligns on the same base data and interview findings before any decision-making begins. Day 2 is where the actual strategic choice gets made — see Strategy Sprint Day 2: Problem Clustering, Reframing, and Pillar Ranking for the clustering-to-ranking mechanics. Blocking dedicated, synchronous days for this — rather than spreading it across async work — is treated as load-bearing for the alignment the process is designed to produce.

The framework also draws on the Playing to Win Framework as a cross-check that the resulting written strategy answers all five of its cascading questions.

Leadership Input Elicitation

Leaders usually carry unshared 'pet ideas' about strategy — opinions they're shy to surface for fear of coming across as micromanaging. Directly asking them removes the mystery, and is framed as a strength move for whoever is running the process rather than a weakness signal or deference to authority.

Resourcing Is Walled Off

Resourcing questions — what the org can afford to build — are deliberately excluded from the strategy phase itself. Conflating 'what can we afford to build' with 'what matters most' is treated as a category error; resourcing belongs downstream, at the roadmap stage, once strategy has already chosen the pillars.